Terms and Conditions

Clean Water Solutions’ Terms and Conditions

By clicking “sign in” and entering or otherwise using our website, you agree to and accept our Terms and Conditions. Please read these Terms and Conditions carefully as you are agreeing to be bound by them.




Account Creation: If you choose to create an account with Clean Water Solutions; you represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; and (c) your use of the website does not violate any applicable law or regulation or the terms of this Agreement.


Account Responsibilities: You are responsible for maintaining the confidentiality of  your Clean Water Solutions account login information. You are fully responsible for all activities that are associated with your account (including but not limited to any purchases, and use of the website). You agree to immediately notify Clean Water Solutions of any unauthorized use or suspected unauthorized use of your account or any other breach of security.


Terms of Sale


Products and Pricing: All Products or services listed on the website are subject to change, as is Product information, pricing, and availability. Clean Water Solutions reserves the right, at any time, to modify, suspend, or discontinue any service or the sale of any Product with or without notice. In the event a Product is listed at an incorrect price or with incorrect information, we shall have the right, prior to the acceptance of your order, to decline or cancel any such orders, whether or not the order has been confirmed and/or your credit card or PayPal account charged. If your credit card or PayPal has already been charged for the order and we cancel your order, we will issue a credit to

your credit card account or PayPal account in the amount of the charge.


Payment Terms: For each Product you order on the website, you agree to pay the price applicable for the Product as of the time you submitted your order (“Product Price”), the  delivery fees for the delivery service you select (“Delivery Fees”), and any applicable Taxes. Clean Water Solutions will automatically bill your credit card or PayPal account submitted as part of the order process for such amounts, and you hereby authorize us to do so. You will be solely responsible for payment of all taxes (other than taxes directly imposed on Clean Water Solutions’ business activity in a province, such as income taxes), fees, duties, and other governmental charges. Shipping fees are nonrefundable.


Orders: Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until it is shipped (or a portion of the order is shipped). Notwithstanding the foregoing, you agree that, if we cancel all or a part of your order, we will issue a credit to your credit card or PayPal account in the amount charged for the cancelled portion (if your credit card has already been charged for the order).



Shipping Policy: Any delivery dates provided by Clean Water Solutions are estimates. We reserve the right to make deliveries in instalments. We also reserve the right to ship products to you directly from the manufacturer (see our privacy policy for more information). We ship only within Canada.


Note: In the event that the shipping rate is much higher than what we quoted we reserve the right to (a) cancel your order with a full refund (if payment was accepted) or (b) notify you of the price difference and let you decide if you would like to continue with the order and pay the shipping price difference or to cancel the order with a full refund (if payment was accepted).



Clean Water Solutions would be happy to accept Returns providing that the Returned products are in accordance with our Return Policies.


General Return Policy: Any products that are unused, unopened, and include all original parts and manuals may be returned. Products returned under our general return policy must be returned within 30 days after the purchase date.


Damaged/Defective Product Return Policy: Any products that were damaged or defective at the time of delivery will fall under our Damaged/Defective return policy. If the product is damaged after use it is a manufacturing issue (we will, on occasion, assist you in contacting the manufacturer). Products returned under our damaged/defective return policy must be returned within 14 days after purchase date.


Return procedure: Please contact us about the product you wish to return with a short explanation of why you are returning it. For example: a description of the damages, how the product is defective, if the wrong product was ordered or shipped, etc.

Call: +1 (705) 494-0605

Email: info@CleanWaterSolutions.ca


Refunds: Once Clean Water Solutions confirms that your Product was returned in accordance to our Return Policies, we will refund the full cost of the product back onto the credit card or PayPal account that was originally charged. Delivery fees are nonrefundable.

For all other returns that do not fall under the previously described category, please contact us.


Note: We would like to receive an email regarding any manufacturing defects that are present in any product that we offer. Simply put “Notice of manufacture defect in ____ product”, and give a short description of what the defect entails. This is strictly voluntary; we strive to provide the best and most reliable products to you.


Privacy Policies

Clean Water Solutions would advice you to read our entire privacy policy, to fully understand our position on privacy as well as any and all obligations you have in using our website and the information it contains. By using our website, you agree to the terms of our Privacy Policy.


We respect your privacy and the privacy of all who take time to visit us online. Our privacy policy at Clean Water Solutions is as follows; any information that you provide on our website will not be sold, leased, traded, or rented to any 3rd party.


If you choose, you can visit our website without volunteering any information about yourself at all. Keep in mind that our web servers do collect minimal browsing information to provide us with product and cross-selling statistics; by no means does it  collect email addresses or any other personal data without your consent. We use the minimal information gathered to provide a better shopping and browsing experience for our visitors.


Revisions to this policy: We may amend this policy without notice, however; if substantial changes are made in the way personal information is used we will post a prominent notice in our privacy policy and/or other locations in our website.


Note: We will never sell, rent, trade, or lease any personal information we collect.

Certain users may have online accounts that are password protected for your privacy and security. In certain areas we may use industry standard security measures (e.g., Secure Socket Layer (SSL) encryption, to protect data transmissions.


Consent Disclaimer

By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it.


Clean Water Solutions has the right to suspend your rights to use the website (as well as your Clean Water Solutions account) at any time for any reason at our sole discretion, including for any use of the website in violation of our Terms and Conditions, and the safety of our other customers.


Upon termination of this Agreement, your Clean Water Solutions account and right to access and use our website eCommerce will terminate immediately. You understand that any termination of your Clean Water Solutions account may involve deletion of any User Content you may have posted. Clean Water Solutions will not have any liability whatsoever to you for any termination of this Agreement, including for termination of your Clean Water Solutions account or deletion of your user content.


External Links

Occasionally, we may provide links to other useful Internet sites that are not under the control of Clean Water Solutions; we make no claims regarding the privacy policies of those sites.


Offers and Promotions

Clean Water Solutions may from time to time and in its sole discretion make available special offers and promotions to our loyal customers, including offers and promotions that provide an opportunity to receive coupons, prizes, or benefits. Any such offers and promotions will expire on the dates specified in the offer or promotion and will be subject to any additional terms and conditions presented at the time of offer. Coupons, prizes, or benefits shall specify the terms that apply to their use and redemption and those terms shall apply.


Coupons, prizes, and benefits may not be combined with any other offers or promotions. We reserve the right at any time with our discretion, and without prior notice, to discontinue any offer or promotion or to add or change offer and promotion terms or conditions, including changing expiration periods.


Clean Water Solutions reserves the right to suspend or terminate the account of any user it believes is engaged in fraudulent, illegal, or inappropriate conduct in relation to any offers or promotions, including without limitation, impersonating others, sharing personal information of others, including email addresses or mobile phone numbers, without consent, or engaging in any other fraudulent or misleading conduct. You agree to forfeit any coupons, prizes, or benefits as a result of any fraudulent, illegal, or inappropriate conduct. We reserve the right to void any such coupons, prizes or benefits granted if it suspects that these were derived in a fraudulent manner, a manner

that violates this Agreement or the terms of the offer or promotion, or in a manner otherwise not intended by Clean Water Solutions.


If you have any questions regarding our Terms & Conditions, please contact us.

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